Privacy Policy
Effective Date: October 26, 2025
This Privacy Policy describes how Lenscape Studios ("we," "us," or "our") collects, uses, and shares personal information of users of our website www.lenscapestudios.com (the "Site") and customers who utilize our photography and videography studio rental services in Miami, Florida.
Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you create an account, book a studio, contact us with inquiries, or subscribe to our newsletter.
- Usage Data: We automatically collect information about your interactions with our Site and Services, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users access and use our Services.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Site. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site. Please see our Cookies Policy for more information.
- Studio Booking Information: When you book a studio, we collect details about your booking, including the date, time, duration, studio space selected, equipment requested, and any specific requirements you provide.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to process your bookings, manage your account, provide customer support, and personalize your experience on our Site. We also analyze usage data to identify areas for improvement and develop new features.
- Communication: We may use your contact information to send you booking confirmations, updates about our services, promotional offers, and newsletters. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
- Payment Processing: We use your payment information to process your studio rental fees and related charges. We utilize secure payment gateways to protect your financial information.
- Marketing and Advertising: We may use your information to display targeted advertisements on our Site and other platforms. These ads may be based on your browsing history, interests, or demographic information.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- Security: We use your information to protect the security and integrity of our Site and Services. This includes detecting and preventing fraud, unauthorized access, and other illegal activities.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We engage third-party service providers to assist us with various functions, such as payment processing, data analytics, email marketing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify. Examples include our payment processor, Stripe, and our email marketing platform, Mailchimp.
- Business Partners: We may share information with our business partners to offer joint promotions or services. For example, we might partner with a local photography equipment supplier to offer discounts to our clients.
- Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties if we believe it is necessary to comply with legal obligations, protect our rights, or prevent harm to others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or control of your personal information.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information transmitted online, such as your payment details.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address vulnerabilities in our systems.
- Secure Storage: We store your information on secure servers located in controlled environments.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain your information to resolve disputes, enforce our agreements, and comply with legal obligations.
Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lenscape Studios
123 Ocean Drive
Miami Beach, FL 33139
Email: [email protected]
Phone: (305) 555-7468
Data Protection Officer: Isabella Rodriguez, [email protected]